Shipping policy

This Shipping Policy outlines important information regarding order processing and shipping, including timeframes, costs, and international shipping processes. By using our services, including our website, mobile applications, and any other related services (collectively referred to as the "Service"), you agree to the terms of this Policy.

Order Processing

1.1. Order Placement: Once you place an order through our Service, we will begin processing it promptly. We require necessary information to fulfill your order, such as your name, shipping address, email address, and payment details. Please ensure that you provide accurate and complete information to avoid any delays or issues with your order.

1.2. Order Verification: In certain cases, we may need to verify your order details or request additional information for security or fraud prevention purposes. If such verification is required, we will contact you via email or phone. It is important to respond promptly to ensure timely processing and shipment of your order.

1.3. Order Confirmation: Once your order is verified and processed, we will send you an order confirmation email. This email will include details of your order, including the items purchased, quantities, total cost, and shipping address. Please review this confirmation email carefully and notify us immediately of any errors or discrepancies.

Shipping Timeframes

2.1. Processing Time: After order confirmation, we will prepare and package your order for shipment. Our typical processing time is 3-4 working days from the date of order confirmation. Please note that processing time may vary during peak seasons or due to unforeseen circumstances. We will make our best efforts to notify you of any significant delays.

2.2. Shipping Time: Once your order is processed and packaged, it will be handed over to the shipping carrier for delivery. Shipping timeframes will depend on the shipping method selected during checkout and your location. Estimated shipping timeframes are as follows:

  • Standard Shipping: [4-7 days]

Please note that these timeframes are estimates and may be subject to unexpected delays beyond our control. We will provide you with tracking information to monitor the progress of your shipment.

Shipping Costs

3.1. Domestic Shipping: For orders within India, we offer standard shipping on all eligible orders. However, additional shipping options, such as expedited shipping, may be available at an extra cost. The shipping costs, if applicable, will be clearly displayed during the checkout process.

Contact Us

If you have any questions or concerns regarding our Shipping Policy or the status of your order, please contact our customer support team at info.mommytee@gmail.com. We will be happy to assist you.

Please note that this Shipping Policy works in conjunction with our Terms of Service and Privacy Policy.